Friday, 28 September 2012
Public Warning Announcement from Jesmond to Newcastle
Newcastle is the second eldest city in New South Wales and Australia. Australia was originally founded as a 'Convict Colony', which paved the basis of justice in the present.
The NSW Corrective Services is an agency of the Justice Branch of the Department of Attorney General and Justice in the Government of New South Wales that is responsible for the provision of custodial and community-based services as an important element of the criminal justice system in the state of New South Wales, Australia.
The services provided include correctional centre custody of remand and sentenced inmates, home detention, parole, pre-sentence reports and advice to courts and releasing authorities, community service orders and other forms of community-based offender supervision. Offenders in custody and those supervised in the community are assessed for relevant interventions to reduce their risks of re-offending. Corrective Services NSW works in partnership with other government and non-government justice and human services agencies in regard to inmates in custody and offenders in the community.
Before an inmate can be released, they must provide a residential address to Corrective Services. Due to the 'Privacy Act', these addresses are not made available to or for the public, they are for Protective Services. Court proceedings vary with information, depending on the current case. When taking the stand, the judge asks the victim or witness to identify themselves and their address. Yet, this is not the same matter if the defendant is a convicted sex offender - the law protects their privacy, while society has no idea of what area or location that the predator may be lurking.
Continue reading the Full News Article on the Video.
TAGS: Public, Society, Community, News, Warning, Warning, Announcement, Announcements,
Saturday, 14 July 2012
[Local/News] Alerts and WARNINGS
The Internet can be a wonderful piece of technology, helping friends, families and businesses throughout the world. There are many uses, but these are more common ways of using the internet:
• Contacts: keeping in touch with family and friends.
• Business: making new and contacting clients, etc.
• Reports: being able to contact certain organizations/agencies, to make official statements and reports. The most common of these are: police, children's services, beneficiary/welfare services and various others.
• Updates: being able to update your information. Or, receiving updated information.
But, the Internet can also be a dangerous place - helping criminals, perverts and paedophiles to keep tabs on others, or to do illegal crimes such as:
• Hacking: your computers, devices, accounts, bank accounts, profiles, identification and more.
• Stalking: tracking or keeping an eye on someone, without their knowledge.
When we receive a warning, we usually adhere to it - as it would obviously mean the difference between life and death, while others are for our safety and well-being.
There are many types of Alerts:
• Ringtones
• Message tones
• Email tones
• Weather
• Update(s) and many various others.
Warnings can come in many different ways and can also be used in different ways:
• Weather - natural or unnatural.
• Traffic - usually the driving conditions, or to warn of an accident ahead.
Whatever the alert or warning may be, it would only be to protect everyone. In Australia of the year 2005, a alert/warning message circulated the country about the current riots in Cronulla. There were two types of warnings:
"For the safety of your friends and family, please stay away from the area/location".
And the most circulated and popular message that was sent and received:
"Protect Our way of Life. These are our beaches and they will not be taken from us. Join us now, in protecting our way of life".
The text was asking for the community to come and make a stand.
The riots had split the country into two major factors of land and sea. Those who grew up or were raised near the beach and those who weren't. It was also surprising to see other nationalities joining the Australian side. A whole bus load of pacific islanders, drove from Mt Druitt to Cronulla in support of the beaches. It is understandable why they'd want to protect the beaches, they 're from islands surrounded by the beach coast.
During this time, there were many surprising yet dangerous outcomes. A young man of middle-eastern appearance was brutally attacked by five Australian men. After arrests were made and cultural differences were sort - apologies were made.
Something so small and trivial can be turned into something big and ugly. It was a fine example of how fast things can escalate from minimal to maximum problems. The Cronulla Riots were a lesson for us all, but they were also a warning to others "we will protect our way of life". It originally began when a couple of middle-eastern men were caught going through people's bags and stealing their belongings.
The weather hasn't been too good lately, while some countries are suffering natural disasters because of it. Some Australian towns have prepared for the next warning, as too many natural disasters have occurred - fires, floods, etc. In the past year, New Zealand's Christchurch has been hit by devastating earthquakes. After the first quake and continuous aftershocks, kiwis began rebuilding their lives. Then, devastation took it's toll and hit Christchurch again. Warning systems we're installed, but there was no warning of what would happen afterwards - the lives that were lost and the trauma that has been left with their community.
In recent weeks, there have been numerous texts, phone calls and emails which warn us of the next danger. But unfortunately, it is not a natural disaster or an unknown force.
As I end this article Today in the world, we face the dangers of:
• Abusers - violence, substance, etc.
• Criminals
• Paedophiles
• Personal - crimes against yourself or your family, against/in your home, and many more.
• Rapists
• Stalkers
Current Warnings in Australia:
• Anonymous Email Reports - where the person reporting, is named.
• Text/Video - dangerous people amongst the community.
• Hacking - profiles, social networking sites, accounts and bank accounts.
• Skimming - when using an ATM, a machine was installed to capture account information, pin numbers and more personal details.
• Identification - your personal information is being stolen and sold.
• Contacts: keeping in touch with family and friends.
• Business: making new and contacting clients, etc.
• Reports: being able to contact certain organizations/agencies, to make official statements and reports. The most common of these are: police, children's services, beneficiary/welfare services and various others.
• Updates: being able to update your information. Or, receiving updated information.
But, the Internet can also be a dangerous place - helping criminals, perverts and paedophiles to keep tabs on others, or to do illegal crimes such as:
• Hacking: your computers, devices, accounts, bank accounts, profiles, identification and more.
• Stalking: tracking or keeping an eye on someone, without their knowledge.
When we receive a warning, we usually adhere to it - as it would obviously mean the difference between life and death, while others are for our safety and well-being.
There are many types of Alerts:
• Ringtones
• Message tones
• Email tones
• Weather
• Update(s) and many various others.
Warnings can come in many different ways and can also be used in different ways:
• Weather - natural or unnatural.
• Traffic - usually the driving conditions, or to warn of an accident ahead.
Whatever the alert or warning may be, it would only be to protect everyone. In Australia of the year 2005, a alert/warning message circulated the country about the current riots in Cronulla. There were two types of warnings:
"For the safety of your friends and family, please stay away from the area/location".
And the most circulated and popular message that was sent and received:
"Protect Our way of Life. These are our beaches and they will not be taken from us. Join us now, in protecting our way of life".
The text was asking for the community to come and make a stand.
The riots had split the country into two major factors of land and sea. Those who grew up or were raised near the beach and those who weren't. It was also surprising to see other nationalities joining the Australian side. A whole bus load of pacific islanders, drove from Mt Druitt to Cronulla in support of the beaches. It is understandable why they'd want to protect the beaches, they 're from islands surrounded by the beach coast.
During this time, there were many surprising yet dangerous outcomes. A young man of middle-eastern appearance was brutally attacked by five Australian men. After arrests were made and cultural differences were sort - apologies were made.
Something so small and trivial can be turned into something big and ugly. It was a fine example of how fast things can escalate from minimal to maximum problems. The Cronulla Riots were a lesson for us all, but they were also a warning to others "we will protect our way of life". It originally began when a couple of middle-eastern men were caught going through people's bags and stealing their belongings.
The weather hasn't been too good lately, while some countries are suffering natural disasters because of it. Some Australian towns have prepared for the next warning, as too many natural disasters have occurred - fires, floods, etc. In the past year, New Zealand's Christchurch has been hit by devastating earthquakes. After the first quake and continuous aftershocks, kiwis began rebuilding their lives. Then, devastation took it's toll and hit Christchurch again. Warning systems we're installed, but there was no warning of what would happen afterwards - the lives that were lost and the trauma that has been left with their community.
In recent weeks, there have been numerous texts, phone calls and emails which warn us of the next danger. But unfortunately, it is not a natural disaster or an unknown force.
As I end this article Today in the world, we face the dangers of:
• Abusers - violence, substance, etc.
• Criminals
• Paedophiles
• Personal - crimes against yourself or your family, against/in your home, and many more.
• Rapists
• Stalkers
Current Warnings in Australia:
• Anonymous Email Reports - where the person reporting, is named.
• Text/Video - dangerous people amongst the community.
• Hacking - profiles, social networking sites, accounts and bank accounts.
• Skimming - when using an ATM, a machine was installed to capture account information, pin numbers and more personal details.
• Identification - your personal information is being stolen and sold.
Friday, 15 June 2012
[Letter] To The Crime Comission
To Whom It May Concern,
Many many families have contacted the police, crime stoppers and any other legal department for help. After almost 3 years of being ignored, citizens have decided to take their complaints to the media.
Citizens have sent the necessary evidence and reports, including volunteer workers from charity organizations - it would've helped with a very long conviction. No one can understand why they have been placed at risk, and have no protection. The situation is affecting many lives, especially young children. Some families are seeking legal advice for financial compensation, due to the mental and emotional trauma caused by criminals and not receiving proper legal care.
If the law isn't going to help the community, could you please refer us to an agency who will.
The concerned crimes:
• Cultivation of Marijuana.
• Sales of Legal & Illegal Drugs -
a) Buprenorphine - Subutex.
b) Ice
c) Speed
d) Marijuana
• Sales of Legal & Illegal Drugs to Underaged Youths.
• Home Invasion.
• Break and Enter - homes and businesses.
• Theft - bicycles, cars, motorcycles, bag/wallet snatching, money, home goods,
• Assault - Emotional, Mental, Physical and Sexual.
• Cars - Theft, fire bombing, insurance scams,
• Abuse - Alcohol, drugs, child and more.
Regards,
Hunter
- Journalist for The Hunter Citizen.
The Department of Housing is also known as Housing, Houso, or Houso's. In 2012, Australian Producers presented the new television program Houso's.
The show captures and is based on real life events, which occurs often with the Department of Housing and their tenants. The stereotypical assumption about Houso's are:
• suffering a mental illness
• dole bludgers
• pensioners
• criminals
• uneducated
• unhealthy
• unclean
• alcoholics
• drug addicts/junkies
• lacking in communication skills
• always talking like yobbo's - using mostly slang related speech.
• and much more.
Many Australian families are housed through the Dept of Housing. Their rent is subsidized by the government and by some charity organizations. With so many unstable people in one location, Housing has found it hard to accommodate those who are more stable and mentally able.
As mentioned previously, there are many stereotypes when it comes to Housing and their tenants - many are true. Majority of their tenants were just released from incarceration or an institution, many of these people share priority on the Housing waiting list.
What most people hear about Houso's, are usually true. But as many of them say "Just because you live in Houso, doesn't mean you have to act like it". I have visited many people and friends, who reside on the premises of the Housing Department. The moment you walk in the front door, you can see and feel the difference. For some tenants, the change can take a while - some struggle to acquire what they have, but still try. By the time they have found something to make them feel comfortable and at home, you'd be surprised with how their home looks.
Unfortunately, there's a few bad apples who give Housing tenants a bad reputation. These are the people who the Houso's television show is based upon.
Although there are many drug addicts, alcoholics, criminals, mentally and physically unfit residents, the other half of Housing tenants are decent people - they try to keep to themselves, they don't want to cause a scene. Some are very helpful neighbours, who don't mind helping those who need it. A lot of Housing's tenants are victims - when Non Housing Department tenants think of crime, they usually blame Houso tenants. Not only has society's ideals change, but the values of every day living.
A letter has been written and emailed to the Crimes Commission. There has been no help or supportive services for the Victims of Crime and Housing concerns. If the government can't help, some other agency must be able to do something. When a community cries out for help and no one answers, too many things can be taken into other's hands. Without supportive services - individuals, families and the community are at risk. Society should not have to complain publicly, for the right organizations to be aware and take action.
We are 'The Voice' and we will be heard. Anyone can become a victim, but remember... not all criminals are Houso's.
More updates, information, interviews and stories about the Housing Department, will be added when updated.
Many many families have contacted the police, crime stoppers and any other legal department for help. After almost 3 years of being ignored, citizens have decided to take their complaints to the media.
Citizens have sent the necessary evidence and reports, including volunteer workers from charity organizations - it would've helped with a very long conviction. No one can understand why they have been placed at risk, and have no protection. The situation is affecting many lives, especially young children. Some families are seeking legal advice for financial compensation, due to the mental and emotional trauma caused by criminals and not receiving proper legal care.
If the law isn't going to help the community, could you please refer us to an agency who will.
The concerned crimes:
• Cultivation of Marijuana.
• Sales of Legal & Illegal Drugs -
a) Buprenorphine - Subutex.
b) Ice
c) Speed
d) Marijuana
• Sales of Legal & Illegal Drugs to Underaged Youths.
• Home Invasion.
• Break and Enter - homes and businesses.
• Theft - bicycles, cars, motorcycles, bag/wallet snatching, money, home goods,
• Assault - Emotional, Mental, Physical and Sexual.
• Cars - Theft, fire bombing, insurance scams,
• Abuse - Alcohol, drugs, child and more.
Regards,
Hunter
- Journalist for The Hunter Citizen.
The Story So Far:
Housing NSW
, is an agency of the Department of Family and Community Serices in the Government of New South Wales that is responsible for the provision and management of public housing services with the aim to prevent homelessness in the state of New South Wales, Australia.The Department of Housing is also known as Housing, Houso, or Houso's. In 2012, Australian Producers presented the new television program Houso's.
The show captures and is based on real life events, which occurs often with the Department of Housing and their tenants. The stereotypical assumption about Houso's are:
• suffering a mental illness
• dole bludgers
• pensioners
• criminals
• uneducated
• unhealthy
• unclean
• alcoholics
• drug addicts/junkies
• lacking in communication skills
• always talking like yobbo's - using mostly slang related speech.
• and much more.
Many Australian families are housed through the Dept of Housing. Their rent is subsidized by the government and by some charity organizations. With so many unstable people in one location, Housing has found it hard to accommodate those who are more stable and mentally able.
As mentioned previously, there are many stereotypes when it comes to Housing and their tenants - many are true. Majority of their tenants were just released from incarceration or an institution, many of these people share priority on the Housing waiting list.
What most people hear about Houso's, are usually true. But as many of them say "Just because you live in Houso, doesn't mean you have to act like it". I have visited many people and friends, who reside on the premises of the Housing Department. The moment you walk in the front door, you can see and feel the difference. For some tenants, the change can take a while - some struggle to acquire what they have, but still try. By the time they have found something to make them feel comfortable and at home, you'd be surprised with how their home looks.
Unfortunately, there's a few bad apples who give Housing tenants a bad reputation. These are the people who the Houso's television show is based upon.
Although there are many drug addicts, alcoholics, criminals, mentally and physically unfit residents, the other half of Housing tenants are decent people - they try to keep to themselves, they don't want to cause a scene. Some are very helpful neighbours, who don't mind helping those who need it. A lot of Housing's tenants are victims - when Non Housing Department tenants think of crime, they usually blame Houso tenants. Not only has society's ideals change, but the values of every day living.
A letter has been written and emailed to the Crimes Commission. There has been no help or supportive services for the Victims of Crime and Housing concerns. If the government can't help, some other agency must be able to do something. When a community cries out for help and no one answers, too many things can be taken into other's hands. Without supportive services - individuals, families and the community are at risk. Society should not have to complain publicly, for the right organizations to be aware and take action.
We are 'The Voice' and we will be heard. Anyone can become a victim, but remember... not all criminals are Houso's.
More updates, information, interviews and stories about the Housing Department, will be added when updated.
Monday, 11 June 2012
[App Review] D I Y Themes
The developers at Splash Gene have recently released a new application '3D Backgrounds'. iPod, iPhone and iPad users are able to customize their wallpapers and home screen. The application is similar to D I Y Themes, but only available for purchase. In previous months, the D I Y Themes app was available in two versions. It was free and could be fully upgraded, at a price.
Application Review & Rating:
Application Review & Rating:
[Local News] Not Dressed to Impress
Woolworths is the largest supermarket/grocery store chain in Australia, owned by Woolworths Limited. Established and founded in 1924, the first store opened in Sydney's Imperial Arcade. The supermarket giant has expanded their franchise since then and has at least two stores in every major city, and one store in most residential/suburban areas.
In the past to coming years, Woolworths has caused controversy amongst themselves, their own affiliates and the every day battling Aussie. Many companies have gone undercover, to expose the supermarket giant. From these actions we have learnt he following:
• close-to and expired meat - being rolled, glued and sold as premium meats.
• freezer goods are expired.
• dead and live vermin/rodents found.
• nothing is cleaned - above, under and on food shelves.
• fruit and vegetable shelves are unclean - some still hold rotten and old food.
• bad or lack of customer service.
• bad or lack of public relations experience.
These are just a few problems that have been exposed in the past few years and is still occurring til this day. As consumers we expect a certain type of service, especially if we are paying for it. The health and safety of staff and customers, should be Woolworths main goal. Our lives are constantly placed at risk, just for them to make a quick dollar. I'm sure they thought of the consequences, it is quite obvious how they feel about it - they don't care.
When society works together as a whole, they voice their opinions. When things become their hardest, they turn to each other for help and then they turn to the media for more help.
I have recently witnessed and experienced the attitudes and criticism from Woolworths staff members. Like many others who shop locally, I too do my weekly shopping at the same store in Jesmond New South Wales. In the past 2 years since making my first and last purchase from the store, I and many others have encountered countless problems:
• under-aged staff selling alcohol and cigarettes.
• under-aged staff lecturing customers.
• Expired/Out-Of-Date Food - still being sold at full price, on shelves.
• Expired/Out-Of-Date Food Re-Packed - the meat is tenderized, then glued together and sold as high valued premium meat.
• Staff:
a) Unclean Appearance and Attire.
b) Attitude Problems
c) lack of training - needs re-training.
d) Don't Know Everything - shouldn't hold a position without knowing what exactly it is. Eg. Register operator or Packing Shelves.
e) No Knowledge of Goods/Items - especially when it comes to the dietary needs of those who suffer from allergies. Eg. Gluten-Free or Dairy-Free.
f) Bag Checks & Security - Staff are placing their hands inside of customer's bags, touching each and every personal item.
g) Can't Pack Groceries - kitchen cleaning products, laundry products, poisonous and dangerous items/goods are packed with food.
h) No On-Site Managers or Supervisors - can never be found for assistance when requested by a customer.
• Unclean:
a) Floors
b) Aisles
c) All Counters/Shelves - fruit & vegetable, fresh foods, bakery, seafood, butchery and frozen goods.
d) Staff Appearance - some members look like they couldn't be bothered showering or washing their clothes.
e) Overstocked Aisles - goods sit unpacked for many days, some are dangerously high and wide.
On Sunday 11th June 2012, I was quickly shopping with my 5 year old daughter and her father. We were not at Woolworths for long, the night was cold and the store has no heating. All parents know what it's like to go shopping with their young child and then the end result of what happens when paying at the register. My daughter and I left the store and waited to the side. "I need to check that bag" pointing to my daughter's father, "and that bag", pointing to mine. I replied "for a start, I cannot give you permission to look in someone else's bag, but I can let you look inside of my handbag". As I zipped open my handbag to hold it out for inspection, I watched as the staff member placed his hand inside of my bag. He touched my purse, my daughter's iPod Touch, my iPhone 3Gs, a few other personal items, as well as my medication, while also moving personal items. "Since when did you start checking small handbags?" The worker replied "we check all sized bags". My daughter's father had finished paying for the groceries and was still waiting for the receipt to print, when he was told "I wanna check that bag and every pocket in it". The man asked for items to be taken out of the bag, while he placed his hands inside. As this was occurring,two customers were about to leave the store, when I asked and received no reply "why aren't you checking their bags?". After this, two more customers were leaving the store when I repeated the question, he replied "if you don't like it, you can complain" and pointed to the customer service desk. I replied "I'm not stupid, I'm reporting it to the head office". As I said this, an older member of staff approached the young worker, minutes later he was removed from the floor and taken out of sight. There were no apologies, nor reasons why we were targeted by this man. The only explanation I could think of at the time 'I will not dress to the conformities of a supermarket giant, just to go grocery shopping. I am like everyone else, we keep these companies in business. Without our money, they'd have nothing'. Luckily a surveillance camera was nearby, a complaint to the head office is in transit.
I once worked for Woolworths, we were always told the two main rules of common sense "when checking bags, never touch them or place your hand(s) inside of them. If something was damaged or stolen, not only will you but our company would be held responsible". And, "you cannot ask to search or check a customer's bag after they have left the store, as they're no longer in the store. We cannot prove if they have stolen any items or if they were brought from our store or another".
There is no excuse for bad manners, let alone bad attitudes from disgruntled employees. Customer's appearance or dress manner should not affect companies, but it seems they do. No one likes to be singled out for no reason, companies should advise their customers if they would like this to change 'You will be refused service if you are not dressed in business attire. Any other appearance will be classed as those of a criminal or a poor person'. It begins to makes us wonder 'how many people's live have been affected by large corporations and their staff? Is this also why we are abused and criticized?'. Whatever the result may be, I hope those people have been compensated and hope that it doesn't affect the rest of their lives. Companies need to take a big step back and take notice of what their consumers are saying, before letting their staff victimize and abuse customers. It's not the customer's fault that the staff member's knowledge base is very limited, because they don't know what they're doing - it is taken out on customers, it can also be seen in the way the store is managed or operated.
Improvements are needed in every Woolworths store throughout Australia. These are the suggestions given by the public, so far:
• Staff Training & Re-Training - customer service is changing often and a lot of staff do not know how to re-act in general situations
a) addressing the public.
b) addressing the disabled.
c) customer service enquiries.
d) public relations.
e) consumer rights.
f) breach of consumer's rights and privacy.
• The Store:
a) cleaned to health and safety regulations.
b) packing/stocking goods - instead of leaving them sitting in the aisles, pack them into their proper shelves. This will reduce the injuries on staff and the public.
If you or someone you know, has had an unsatisfying experience with a well-known supermarket chain, please share your story here....
Authors/Contributors of This Article: The Hunter and Missxstatic
In the past to coming years, Woolworths has caused controversy amongst themselves, their own affiliates and the every day battling Aussie. Many companies have gone undercover, to expose the supermarket giant. From these actions we have learnt he following:
• close-to and expired meat - being rolled, glued and sold as premium meats.
• freezer goods are expired.
• dead and live vermin/rodents found.
• nothing is cleaned - above, under and on food shelves.
• fruit and vegetable shelves are unclean - some still hold rotten and old food.
• bad or lack of customer service.
• bad or lack of public relations experience.
These are just a few problems that have been exposed in the past few years and is still occurring til this day. As consumers we expect a certain type of service, especially if we are paying for it. The health and safety of staff and customers, should be Woolworths main goal. Our lives are constantly placed at risk, just for them to make a quick dollar. I'm sure they thought of the consequences, it is quite obvious how they feel about it - they don't care.
When society works together as a whole, they voice their opinions. When things become their hardest, they turn to each other for help and then they turn to the media for more help.
I have recently witnessed and experienced the attitudes and criticism from Woolworths staff members. Like many others who shop locally, I too do my weekly shopping at the same store in Jesmond New South Wales. In the past 2 years since making my first and last purchase from the store, I and many others have encountered countless problems:
• under-aged staff selling alcohol and cigarettes.
• under-aged staff lecturing customers.
• Expired/Out-Of-Date Food - still being sold at full price, on shelves.
• Expired/Out-Of-Date Food Re-Packed - the meat is tenderized, then glued together and sold as high valued premium meat.
• Staff:
a) Unclean Appearance and Attire.
b) Attitude Problems
c) lack of training - needs re-training.
d) Don't Know Everything - shouldn't hold a position without knowing what exactly it is. Eg. Register operator or Packing Shelves.
e) No Knowledge of Goods/Items - especially when it comes to the dietary needs of those who suffer from allergies. Eg. Gluten-Free or Dairy-Free.
f) Bag Checks & Security - Staff are placing their hands inside of customer's bags, touching each and every personal item.
g) Can't Pack Groceries - kitchen cleaning products, laundry products, poisonous and dangerous items/goods are packed with food.
h) No On-Site Managers or Supervisors - can never be found for assistance when requested by a customer.
• Unclean:
a) Floors
b) Aisles
c) All Counters/Shelves - fruit & vegetable, fresh foods, bakery, seafood, butchery and frozen goods.
d) Staff Appearance - some members look like they couldn't be bothered showering or washing their clothes.
e) Overstocked Aisles - goods sit unpacked for many days, some are dangerously high and wide.
On Sunday 11th June 2012, I was quickly shopping with my 5 year old daughter and her father. We were not at Woolworths for long, the night was cold and the store has no heating. All parents know what it's like to go shopping with their young child and then the end result of what happens when paying at the register. My daughter and I left the store and waited to the side. "I need to check that bag" pointing to my daughter's father, "and that bag", pointing to mine. I replied "for a start, I cannot give you permission to look in someone else's bag, but I can let you look inside of my handbag". As I zipped open my handbag to hold it out for inspection, I watched as the staff member placed his hand inside of my bag. He touched my purse, my daughter's iPod Touch, my iPhone 3Gs, a few other personal items, as well as my medication, while also moving personal items. "Since when did you start checking small handbags?" The worker replied "we check all sized bags". My daughter's father had finished paying for the groceries and was still waiting for the receipt to print, when he was told "I wanna check that bag and every pocket in it". The man asked for items to be taken out of the bag, while he placed his hands inside. As this was occurring,two customers were about to leave the store, when I asked and received no reply "why aren't you checking their bags?". After this, two more customers were leaving the store when I repeated the question, he replied "if you don't like it, you can complain" and pointed to the customer service desk. I replied "I'm not stupid, I'm reporting it to the head office". As I said this, an older member of staff approached the young worker, minutes later he was removed from the floor and taken out of sight. There were no apologies, nor reasons why we were targeted by this man. The only explanation I could think of at the time 'I will not dress to the conformities of a supermarket giant, just to go grocery shopping. I am like everyone else, we keep these companies in business. Without our money, they'd have nothing'. Luckily a surveillance camera was nearby, a complaint to the head office is in transit.
I once worked for Woolworths, we were always told the two main rules of common sense "when checking bags, never touch them or place your hand(s) inside of them. If something was damaged or stolen, not only will you but our company would be held responsible". And, "you cannot ask to search or check a customer's bag after they have left the store, as they're no longer in the store. We cannot prove if they have stolen any items or if they were brought from our store or another".
There is no excuse for bad manners, let alone bad attitudes from disgruntled employees. Customer's appearance or dress manner should not affect companies, but it seems they do. No one likes to be singled out for no reason, companies should advise their customers if they would like this to change 'You will be refused service if you are not dressed in business attire. Any other appearance will be classed as those of a criminal or a poor person'. It begins to makes us wonder 'how many people's live have been affected by large corporations and their staff? Is this also why we are abused and criticized?'. Whatever the result may be, I hope those people have been compensated and hope that it doesn't affect the rest of their lives. Companies need to take a big step back and take notice of what their consumers are saying, before letting their staff victimize and abuse customers. It's not the customer's fault that the staff member's knowledge base is very limited, because they don't know what they're doing - it is taken out on customers, it can also be seen in the way the store is managed or operated.
Improvements are needed in every Woolworths store throughout Australia. These are the suggestions given by the public, so far:
• Staff Training & Re-Training - customer service is changing often and a lot of staff do not know how to re-act in general situations
a) addressing the public.
b) addressing the disabled.
c) customer service enquiries.
d) public relations.
e) consumer rights.
f) breach of consumer's rights and privacy.
• The Store:
a) cleaned to health and safety regulations.
b) packing/stocking goods - instead of leaving them sitting in the aisles, pack them into their proper shelves. This will reduce the injuries on staff and the public.
If you or someone you know, has had an unsatisfying experience with a well-known supermarket chain, please share your story here....
Authors/Contributors of This Article: The Hunter and Missxstatic
Not Dressed to Impress
Woolworths is the largest supermarket/grocery store chain in Australia, owned by Woolworths Limited. Established and founded in 1924, the first store opened in Sydney's Imperial Arcade. The supermarket giant has expanded their franchise since then and has at least two stores in every major city, and one store in most residential/suburban areas.
In the past to coming years, Woolworths has caused controversy amongst themselves, their own affiliates and the every day battling Aussie. Many companies have gone undercover, to expose the supermarket giant. From these actions we have learnt he following:
• close-to and expired meat - being rolled, glued and sold as premium meats.
• freezer goods are expired.
• dead and live vermin/rodents found.
• nothing is cleaned - above, under and on food shelves.
• fruit and vegetable shelves are unclean - some still hold rotten and old food.
• bad or lack of customer service.
• bad or lack of public relations experience.
These are just a few problems that have been exposed in the past few years and is still occurring til this day. As consumers we expect a certain type of service, especially if we are paying for it. The health and safety of staff and customers, should be Woolworths main goal. Our lives are constantly placed at risk, just for them to make a quick dollar. I'm sure they thought of the consequences, it is quite obvious how they feel about it - they don't care.
When society works together as a whole, they voice their opinions. When things become their hardest, they turn to each other for help and then they turn to the media for more help.
I have recently witnessed and experienced the attitudes and criticism from Woolworths staff members. Like many others who shop locally, I too do my weekly shopping at the same store in Jesmond New South Wales. In the past 2 years since making my first and last purchase from the store, I and many others have encountered countless problems:
• under-aged staff selling alcohol and cigarettes.
• under-aged staff lecturing customers.
• Expired/Out-Of-Date Food - still being sold at full price, on shelves.
• Expired/Out-Of-Date Food Re-Packed - the meat is tenderized, then glued together and sold as high valued premium meat.
• Staff:
a) Unclean Appearance and Attire.
b) Attitude Problems
c) lack of training - needs re-training.
d) Don't Know Everything - shouldn't hold a position without knowing what exactly it is. Eg. Register operator or Packing Shelves.
e) No Knowledge of Goods/Items - especially when it comes to the dietary needs of those who suffer from allergies. Eg. Gluten-Free or Dairy-Free.
f) Bag Checks & Security - Staff are placing their hands inside of customer's bags, touching each and every personal item.
g) Can't Pack Groceries - kitchen cleaning products, laundry products, poisonous and dangerous items/goods are packed with food.
h) No On-Site Managers or Supervisors - can never be found for assistance when requested by a customer.
• Unclean:
a) Floors
b) Aisles
c) All Counters/Shelves - fruit & vegetable, fresh foods, bakery, seafood, butchery and frozen goods.
d) Staff Appearance - some members look like they couldn't be bothered showering or washing their clothes.
e) Overstocked Aisles - goods sit unpacked for many days, some are dangerously high and wide.
On Sunday 11th June 2012, I was quickly shopping with my 5 year old daughter and her father. We were not at Woolworths for long, the night was cold and the store has no heating. All parents know what it's like to go shopping with their young child and then the end result of what happens when paying at the register. My daughter and I left the store and waited to the side. "I need to check that bag" pointing to my daughter's father, "and that bag", pointing to mine. I replied "for a start, I cannot give you permission to look in someone else's bag, but I can let you look inside of my handbag". As I zipped open my handbag to hold it out for inspection, I watched as the staff member placed his hand inside of my bag. He touched my purse, my daughter's iPod Touch, my iPhone 3Gs, a few other personal items, as well as my medication, while also moving personal items. "Since when did you start checking small handbags?" The worker replied "we check all sized bags". My daughter's father had finished paying for the groceries and was still waiting for the receipt to print, when he was told "I wanna check that bag and every pocket in it". The man asked for items to be taken out of the bag, while he placed his hands inside. As this was occurring,two customers were about to leave the store, when I asked and received no reply "why aren't you checking their bags?". After this, two more customers were leaving the store when I repeated the question, he replied "if you don't like it, you can complain" and pointed to the customer service desk. I replied "I'm not stupid, I'm reporting it to the head office". As I said this, an older member of staff approached the young worker, minutes later he was removed from the floor and taken out of sight. There were no apologies, nor reasons why we were targeted by this man. The only explanation I could think of at the time 'I will not dress to the conformities of a supermarket giant, just to go grocery shopping. I am like everyone else, we keep these companies in business. Without our money, they'd have nothing'.
I once worked for Woolworths, we were always told the two main rules of common sense "when checking bags, never touch them or place your hand(s) inside of them. If something was damaged or stolen, not only will you but our company would be held responsible". And, "you cannot ask to search or check a customer's bag after they have left the store, as they're no longer in the store. We cannot prove if they have stolen any items or if they were brought from our store or another".
There is no excuse for bad manners, let alone bad attitudes from disgruntled employees. Customer's appearance or dress manner should not affect companies, but it seems they do. No one likes to be singled out for no reason, companies should advise their customers if they would like this to change 'You will be refused service if you are not dressed in business attire. Any other appearance will be classed as those of a criminal or a poor person'. It begins to makes us wonder 'how many people's live have been affected by large corporations and their staff? Is this also why we are abused and criticized?'. Whatever the result may be, I hope those people have been compensated and hope that it doesn't affect the rest of their lives. Companies need to take a big step back and take notice of what their consumers are saying, before letting their staff victimize and abuse customers. It's not the customer's fault that the staff member's knowledge base is very limited, because they don't know what they're doing - it is taken out on customers, it can also be seen in the way the store is managed or operated.
Improvements are needed in every Woolworths store throughout Australia. These are the suggestions given by the public, so far:
• Staff Training & Re-Training - customer service is changing often and a lot of staff do not know how to re-act in general situations
a) addressing the public.
b) addressing the disabled.
c) customer service enquiries.
d) public relations.
e) consumer rights.
f) breach of consumer's rights and privacy.
• The Store:
a) cleaned to health and safety regulations.
b) packing/stocking goods - instead of leaving them sitting in the aisles, pack them into their proper shelves. This will reduce the injuries on staff and the public.
If you or someone you know, has had an unsatisfying experience with a well-known supermarket chain, please share your story here....
In the past to coming years, Woolworths has caused controversy amongst themselves, their own affiliates and the every day battling Aussie. Many companies have gone undercover, to expose the supermarket giant. From these actions we have learnt he following:
• close-to and expired meat - being rolled, glued and sold as premium meats.
• freezer goods are expired.
• dead and live vermin/rodents found.
• nothing is cleaned - above, under and on food shelves.
• fruit and vegetable shelves are unclean - some still hold rotten and old food.
• bad or lack of customer service.
• bad or lack of public relations experience.
These are just a few problems that have been exposed in the past few years and is still occurring til this day. As consumers we expect a certain type of service, especially if we are paying for it. The health and safety of staff and customers, should be Woolworths main goal. Our lives are constantly placed at risk, just for them to make a quick dollar. I'm sure they thought of the consequences, it is quite obvious how they feel about it - they don't care.
When society works together as a whole, they voice their opinions. When things become their hardest, they turn to each other for help and then they turn to the media for more help.
I have recently witnessed and experienced the attitudes and criticism from Woolworths staff members. Like many others who shop locally, I too do my weekly shopping at the same store in Jesmond New South Wales. In the past 2 years since making my first and last purchase from the store, I and many others have encountered countless problems:
• under-aged staff selling alcohol and cigarettes.
• under-aged staff lecturing customers.
• Expired/Out-Of-Date Food - still being sold at full price, on shelves.
• Expired/Out-Of-Date Food Re-Packed - the meat is tenderized, then glued together and sold as high valued premium meat.
• Staff:
a) Unclean Appearance and Attire.
b) Attitude Problems
c) lack of training - needs re-training.
d) Don't Know Everything - shouldn't hold a position without knowing what exactly it is. Eg. Register operator or Packing Shelves.
e) No Knowledge of Goods/Items - especially when it comes to the dietary needs of those who suffer from allergies. Eg. Gluten-Free or Dairy-Free.
f) Bag Checks & Security - Staff are placing their hands inside of customer's bags, touching each and every personal item.
g) Can't Pack Groceries - kitchen cleaning products, laundry products, poisonous and dangerous items/goods are packed with food.
h) No On-Site Managers or Supervisors - can never be found for assistance when requested by a customer.
• Unclean:
a) Floors
b) Aisles
c) All Counters/Shelves - fruit & vegetable, fresh foods, bakery, seafood, butchery and frozen goods.
d) Staff Appearance - some members look like they couldn't be bothered showering or washing their clothes.
e) Overstocked Aisles - goods sit unpacked for many days, some are dangerously high and wide.
On Sunday 11th June 2012, I was quickly shopping with my 5 year old daughter and her father. We were not at Woolworths for long, the night was cold and the store has no heating. All parents know what it's like to go shopping with their young child and then the end result of what happens when paying at the register. My daughter and I left the store and waited to the side. "I need to check that bag" pointing to my daughter's father, "and that bag", pointing to mine. I replied "for a start, I cannot give you permission to look in someone else's bag, but I can let you look inside of my handbag". As I zipped open my handbag to hold it out for inspection, I watched as the staff member placed his hand inside of my bag. He touched my purse, my daughter's iPod Touch, my iPhone 3Gs, a few other personal items, as well as my medication, while also moving personal items. "Since when did you start checking small handbags?" The worker replied "we check all sized bags". My daughter's father had finished paying for the groceries and was still waiting for the receipt to print, when he was told "I wanna check that bag and every pocket in it". The man asked for items to be taken out of the bag, while he placed his hands inside. As this was occurring,two customers were about to leave the store, when I asked and received no reply "why aren't you checking their bags?". After this, two more customers were leaving the store when I repeated the question, he replied "if you don't like it, you can complain" and pointed to the customer service desk. I replied "I'm not stupid, I'm reporting it to the head office". As I said this, an older member of staff approached the young worker, minutes later he was removed from the floor and taken out of sight. There were no apologies, nor reasons why we were targeted by this man. The only explanation I could think of at the time 'I will not dress to the conformities of a supermarket giant, just to go grocery shopping. I am like everyone else, we keep these companies in business. Without our money, they'd have nothing'.
I once worked for Woolworths, we were always told the two main rules of common sense "when checking bags, never touch them or place your hand(s) inside of them. If something was damaged or stolen, not only will you but our company would be held responsible". And, "you cannot ask to search or check a customer's bag after they have left the store, as they're no longer in the store. We cannot prove if they have stolen any items or if they were brought from our store or another".
There is no excuse for bad manners, let alone bad attitudes from disgruntled employees. Customer's appearance or dress manner should not affect companies, but it seems they do. No one likes to be singled out for no reason, companies should advise their customers if they would like this to change 'You will be refused service if you are not dressed in business attire. Any other appearance will be classed as those of a criminal or a poor person'. It begins to makes us wonder 'how many people's live have been affected by large corporations and their staff? Is this also why we are abused and criticized?'. Whatever the result may be, I hope those people have been compensated and hope that it doesn't affect the rest of their lives. Companies need to take a big step back and take notice of what their consumers are saying, before letting their staff victimize and abuse customers. It's not the customer's fault that the staff member's knowledge base is very limited, because they don't know what they're doing - it is taken out on customers, it can also be seen in the way the store is managed or operated.
Improvements are needed in every Woolworths store throughout Australia. These are the suggestions given by the public, so far:
• Staff Training & Re-Training - customer service is changing often and a lot of staff do not know how to re-act in general situations
a) addressing the public.
b) addressing the disabled.
c) customer service enquiries.
d) public relations.
e) consumer rights.
f) breach of consumer's rights and privacy.
• The Store:
a) cleaned to health and safety regulations.
b) packing/stocking goods - instead of leaving them sitting in the aisles, pack them into their proper shelves. This will reduce the injuries on staff and the public.
If you or someone you know, has had an unsatisfying experience with a well-known supermarket chain, please share your story here....
Sunday, 10 June 2012
[Entertainment News] Lady Gaga staggers off the stage
Lady Gaga suffered concussion during a concert in New Zealand after one of her dancers struck her in the head with a large metal pole.
The Video Or for those who cannot access the link: http://video.dailytelegraph.com.au/2244288203/Lady-Gaga-staggers-off-the-stage
Tags: #News, #LadyGaga, #Music, #Video, #Concert, #NZ,
- Posted using BlogPress
The Video Or for those who cannot access the link: http://video.dailytelegraph.com.au/2244288203/Lady-Gaga-staggers-off-the-stage
Tags: #News, #LadyGaga, #Music, #Video, #Concert, #NZ,
- Posted using BlogPress
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