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Thursday, 18 April 2013

The Forgotten Complaints

Over the past few years, locals and residents have contacted the NSW Department of Housing on a matter of multiple issues. On contacting them, tenants and members of the public were advised to contact the police.

Seeking advice, some individuals contacted the NSW Police Department, who advised "contact Housing, they are responsible for their tenants and their actions". Contacting Housing, the individuals explained their situation to them and waited for a response - which never came. On final contact of several matters, it was explained "you have to give duty of care to members of the public, as well as your tenants. It is your responsibility".

Non-Housing:

These are some of the complaints that were submitted to the Newcastle office of the NSW Department of Housing and their website, by Members of the Public and Neighbouring Tenants of:
Mayo Street, Jesmond NSW 2299, Australia. These complaints are against Housing Tenants of this address and nearby.


• noise
• against tenants and neighbouring tenants
• hoarding
• vermin due to hoarding etc
• invasion of privacy
• verbal threats
• verbal violence
• threats against homes/estate
• threats of physical violence
• threats against personal property
• threatening lives

Housing Tenants:

These are some of the complaints tenants, submitted to the Newcastle office of the NSW Department of Housing, by the tenants of:
Mayo Street, Jesmond NSW 2299, Australia.


• noise
• against other tenants
• repairs
• extra occupants
• hoarding
• vermin due to hoarding
• lawn maintenance
• garden maintenance
• lack of bins
• lack of fencing
• lack of parking
• lack of pruning. Eg. large branches falling from the trees.
• lack of locks on mailboxes
• missing/stolen mail
• no storage areas
• unknown persons entering the premises
• unknown persons using the residence as a common daily pathway
• neighbouring residents using the property as a common daily pathway
• neighbouring residents causing arguments, verbal threats and physical violence on tenants of the property.

Edited 18/04/2013 17:35PM

Wednesday, 20 March 2013

When Children's Safety is Ignored

Newcastle NSW, Australia - Questions are now being raised, as to how the John Hunter Hospital is being operated. After recent renovations, the hospital now lacks the funds to employ much needed doctors, specialists and surgeons. As the waiting lists continue to grow, the community suffers in need of medical attention. Even if the patient had the money for a specialist, the hospital cannot accommodate the patient nor the staff member. With these unfortunate events, it puts pressure on current medical staff to sustain patients in need of sustenance. It's times like these, where some people begin to take advantage of the health system or they abuse what support they receive.

In the Pre-natal stages, female nurses examine and perform ultrasound tests. If something were to go wrong, only then would a fully qualified professional take over the duties. Because of this, too few of the tests are being conducted. This also includes the compulsory blood tests, which all pregnant women must undertake. There are a variety of blood tests and for many different reasons. The test results show how far into the pregnancy the woman is and when she may be due. Her blood cell count, iron, iron deficiencies are also tested. One of the main blood tests that are performed, will show if the woman has been taking any drugs. If the woman's tests are positive for drug use, hospital staff must report it to the Department of Community Services (DOCS).

In late 2012, a young aboriginal couple registered and booked appointments in the maternity ward of JHH. Due to the lack of medical professionals, some of the duties were shared amongst staff members with years of experience. The young couple began missing appointments and then the woman began attending the hospital on her own, when she could be bothered. Run down and tired, she always had an excuse of why she wasn't able to attend the appointments of certain tests. These actions and excuses continued on for months. As the woman grew larger, so did her addiction for prescription drugs. Her drug of choice was the substitute drug for heroin, which is more addictive than heroin itself - Subutex (Buprenorphine).

The street name of Buprenorphine is Bupe, but more commonly known as Subutex. Subutex cannot be purchased over the counter, but a prescription is still needed. Chemists do not stock these types of medications, while only certain pharmacies are licensed to do so. The medication can only be prescribed by certain physicians and must be dispensed daily by the local health clinic. Or a qualified pharmacist, who's pharmacy is conducts business with those types of medications only.

With only weeks to go, medical personnel of the John Hunter Hospital have still not discovered the hidden addiction. Local members of their residing community reached out and offered their support. It has become confusing to some and they've began wondering "why would they say she wouldn't need to go on a program? Unless, the couple haven't told them". Friends of the couple were told "the hospital was informed and the drug-use was alright. I don't need to be on a program and my baby won't be sick".

A neighbour stated during an interview "I showed them the facts and what they will be going through. I explained how their baby now has a guaranteed problem, and will have to go on a program for drug addiction. Depending on how responsible the parent is, they must dispense the medication to their baby and hope to have them weened off within 6 months. The look on their faces explained it all, they weren't taking any notice of what research I had found. They were too busy watching their other three children, lazing about".

DOCS was contacted in mid December, 2012. The person who submitted the report, was shocked by the response they had finally received. "Due to insufficient information, we are not able to investigate all reports of child abuse or neglect. If further problems persist, please contact us immediately. If you are able to obtain evidence to help our investigation, please send it along with your report". When Lifeline, Child Services DOCS and other similar agencies aren't able to do anything or refuse to, the community is then instructed to contact their local ombudsman. The ombudsman of Newcastle was contacted with an attached copy of the report, previously sent to DOCS. A reply was received 7 days later, "we are not able to investigate these claims, please contact the Department of Community Services and Lifeline".

Society has always known there are problems with the health and legal system, but have always worked towards changing it. Education, health and the justice system are the three main issues in society. During the election period, Australian's vote for parliament members who vow to make the much needed changes. Once elected though, they have other commitments which they must attend to first. When this happens many Australian's feel let down, as they know nothing will come of pre-election promises.

There are many childless couples and families who are unable to conceive. Some have major complications during pregnancy and do not carry to their full term, while others try desperately to create new lineage. It is very disappointing to know there are people who take advantage of things that others cannot, it doesn't seem fair for those who suffer. When it comes to the well-being of children, they should be a number one priority.

A previous discussion amongst several world communities, opted for a bill to be passed in parliament. The bill would protect children and unborn babies, where they'd be removed from the dangerous family - permanently or temporarily. Although it seems similar to how DOCS conducts their investigations, this idea would give the child a chance a different way of life and what it has to offer.

It also gives their own family a chance to support them in a way where the child's own parents failed. There are many grandparents, aunties, uncles and guardians who watch family members go down hill. They try to help and offer support, but are usually told to "mind your own business". When it comes to family, it is the business of the older generations - they are a part of our past, they are the culture that represented us in a time of misunderstanding. Society today, has been through so much. But, there are still generations who live, that actually suffered in the past. With the experiences they endured, these are the same people who fought to make sure that we as a society, would have a better future.

Saturday, 2 February 2013

NSW Crime Statistics

Nothing ever seems to change. It doesn't matter what profession you may have or may not have, not everything is better. It doesn't matter if you have always done the right thing or being cautious and criminal-free, anyone can be the target of a criminal act.

Each year, the Crime and Justice Bureau conduct statistics on how society feels about crime. There are different types of reports. 1. People are asked 5 questions and the statistics are calculated from there. 2. People are asked 10 questions and then calculated. This is the latest and most up-to-date report: BOCSAR Public confidence in the New South Wales criminal justice system: 2012 update.

It is more surprising to see that there was not much of an increase to the statistics when it comes to leniency. Between 12 - 15% rise compared to previous years. Most of the reports were studied from 2007 - 2012 and the statistics were based from that, after many calculations.


I have said it on many occasions and I will mention it again "society needs to take a stand, to raise more awareness of crime and how we feel as a community". No one should ever feel vulnerable or scared, especially in their own homes.






Posted from Missxstatic's iPhone 4s

NSW Crime Statistics

Nothing ever seems to change. It doesn't matter what profession you may have or may not have, not everything is better. It doesn't matter if you have always done the right thing or being cautious and criminal-free, anyone can be the target of a criminal act.

Each year, the Crime and Justice Bureau conduct statistics on how society feels about crime. There are different types of reports. 1. People are asked 5 questions and the statistics are calculated from there. 2. People are asked 10 questions and then calculated. This is the latest and most up-to-date report: BOCSAR Public confidence in the New South Wales criminal justice system: 2012 update.

It is more surprising to see that there was not much of an increase to the statistics when it comes to leniency. Between 12 - 15% rise compared to previous years. Most of the reports were studied from 2007 - 2012 and the statistics were based from that, after many calculations.


I have said it on many occasions and I will mention it again "society needs to take a stand, to raise more awareness of crime and how we feel as a community". No one should ever feel vulnerable or scared, especially in their own homes.






Posted from Missxstatic's iPhone 4s

Friday, 1 February 2013

QOTW: Buddha

Thousands of candles can be lighted from a single candle, and the life of the candle will not be shortened. Happiness never decreases by being shared. ~ Buddha

#TAGS: Quote, Quotes, Inspiration, Inspirational,



Today's Weather: 02/02/2013

The weather shot was captured about 12:30pm AEST, by Missxstatic

#TAGS: Weather, General, Photos, Images,






Thursday, 31 January 2013

Defaming Our Volunteers

It saddens me to know what types of people who share the same world as ourselves. With it changing so often, it becomes harder to keep up. But, it becomes more of a problem when these people are unleashed or released into society - they don't know how to act or behave, they don't know how to present themselves in public.

Our journalists have experienced not all walks of life, but similar. Through discussions with the community and traveling a distance to find the truth, we have found many disturbing stories. We cover almost every aspect of what life has to offer: events, functions, photos, videos, film/movies, music, entertainment, news and more. We give our readers a chance to have their say about the topics on which we post, as it is a community news website. The information on this website has either been provided by the community or our contributing journalists. We provide the news, as it happens - as we see it and not what we are told by others.

Today's article is a topic in which we have all experienced in our lives, or something similar: Customer Service.

In 2012, the Mobil petrol station (on Hannell Street Maryville NSW, Australia) closed down and was reopened as 7-Eleven, by new owners. This store was to bring new employment opportunities to the local community, instead they hired foreign workers from their other stores. These employees do not reside in the suburb, or within close proximity.

The service station then combined with Krispy Kremes, selling their donuts and other products. Unfortunately, not many of these are sold, due to fly and larvae infestation. The shelves which hold the donuts are always dirty, they have dead insects and bugs. If there are products on sale, there are never the right quantity for it. Eg. Buy two 2 litre Milk for $5 - they only have one bottle available to sell.

When other services are needed, the staff do not help or offer to help. On many occasions, their customers have been locked in their public toilets with no way of escaping. Fortunately, some of these customers had their mobile phones and were able to call for help.

The staff who are serving from behind the counter, tend to stare into space while customers wait to be served. When they are finally served, that's when the problems occur. This does not happen with all staff members - one male employee has tried to do the right thing, while the other shows signs of arrogance, disrespect and judgement. This is also the same employee who tried to steal a customer's bank card today, while providing the worst customer service in Australia. Due to the employee's lack of English, he didn't want to explain how their EFTPOS service works. There are no signs on the machine stating where to insert the card, or in which way to insert it. The employee could not say how to do it and expected the customer to guess, after they had asked where to put the card. The customer then asked for their Visa card to be returned, the employee tried to hold onto it until the customer snatched it back. Instead of explaining how business is conducted, the employee then took it upon himself to insult the customer and then defame her character. Until now, not many people hear of a customer service employee who judged customers after trying to steal from them. The same employee is suspected of racial indecency, thieving from customers and improper service.

Most companies want customers to buy their products, or to keep their services - you wouldn't expect them to defame the same community who puts the money in their pockets. When business is conducted in this manner, that's when the community have had enough and want action to be taken. Businesses also forget that it is the community who also helps to provide the information which is used in their news articles and forums. While the community continues shares their experience as news, it helps to protect the rest of society - we only learn from our own mistakes or those of others.

A complaint was made by the customer, she had informed the manager and the main office of her situation. She explained in brief detail: "he does not know me, so what reason does he have to judge me? I am a full time mother, who is a community volunteer caring for the aged, sick and disabled. I also volunteer at the local primary school and am also a community investigator - helping those who's lives have been affected by the unknown. What does the employee do for the community, that makes him so much better than I?" The woman did not receive a reply, but she will keep us updated on what has occurred and the outcome of the situation. "After demanding my Visa card to be returned, I was sitting in my car when I saw the attendant talking to another customer. The employee pointed at me and then did a gesture to say that I was crazy. Was I suppose to let him steal from me?" the woman said in a depressed tone.

When companies begin judging people who volunteer their time and services to the community, society must speak out about these things. These companies won't pay to provide the services which are needed, so what rights do they have to make our volunteers feel worthless?

Shame, Shame, Shame on You 7-Eleven!

The Photo was taken seconds after the volunteer was put down and judged.